Tag Archives | VoIP
Is the Cloud Safe Enough for Your Business Communications?

Is the Cloud Safe Enough for Your Business Communications?

Security Concerns of VoIP CXOs have many valid concerns regarding hosted phone and communications platform: learn about the main security considerations that professionals need to consider when evaluating the risks of cloud phone systems, and how to deal with them. This paper covers concerns such as: Security, encryption and access management Ability to control, manage [...]

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Top 11 Concerns When Buying a VoIP Business Phone System

Top 11 Concerns When Buying a VoIP Business Phone System

What You Need to Know Before You Invest Get the answers you need when considering investing in a new Voice over Internet Protocol (VoIP) business phone system with Top 11 Concerns When Buying a VoIP Business Phone System. This free, updated guide will answer the tough questions you need to ask when talking to VoIP [...]

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How to Scale: Phone Systems

How to Scale: Phone Systems

Are your customers complaining about busy signals or extended wait times? Are you having issues with your phone system’s compatibility with new technology? Growth and changing technology can strain your phone system. Sometimes the signs are pointing to a new phone system, but in many cases the answer is scaling up your phone system. Our [...]

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VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems

VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems

Are you thinking of switching to or investing in a VoIP system for your company? VoIP offers numerous benefits — ease of use and reduced cost being just two — but with increased benefits can come increased risk. Our complimentary white paper will honestly and succinctly assess the vulnerabilities associated with VoIP systems and then [...]

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VoIP Migration Strategy

VoIP Migration Strategy

Keys to a Successful Planning and Transition With the number of different types of PBXs to choose from, VoIP has become an important alternative for many businesses. Whether you’re considering switching to VoIP or have already made your decision, our guide, VoIP Migration Strategy, is here to help: a careful planning is key to a [...]

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VoIP and CRM Integration: An In-Depth Look

VoIP and CRM Integration: An In-Depth Look

Customer expectations have shifted and by 2015, customer empowerment, instant gratification and anticipatory service will be dominant trends. Does your business have the technology to handle all of your customers’ needs? The answer to this question could lie in VoIP-CRM integration. Both VoIP and CRM have individually offered positive benefits to businesses for the past [...]

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The Hidden Costs of VoIP

The Hidden Costs of VoIP

Is Your Cost Analysis Really Comprehensive? The case has been made for the numerous cost saving opportunities of VoIP phone systems, and VoIP providers are always eager to provide tools to help buyers evaluate cost savings, as well as monthly cost projection, based on the intended use of their solution. But is this enough? Conducting [...]

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Top Undervalued 2015 VoIP Innovations

Top Undervalued 2015 VoIP Innovations

Expand the Reach of Your VoIP Considering a new telephone system purchase? Upgrading to a VoIP business communication platform? Simply selecting a vendor who fits your budget is not the ultimate in making a wise purchase. Our new white paper invites you to explore new and relevant opportunities with a list of the most undervalued [...]

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The Six Hidden Costs of VoIP

The Six Hidden Costs of VoIP

Don’t Forget to Factor Them In! VoIP’s savings and return on investment (ROI) appear very lucrative. However, any experienced player will be able to confirm that there are many hidden costs that most users may not come to know till late in the rollout. Don’t learn of these costs the hard way: read our new [...]

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Why VoIP? Why Now?

Why VoIP? Why Now?

Gaining a Competitive Advantage VoIP is much more than a phone technology alone. VoIP should be considered as a business strategy for growth and competitive advantage. Companies that have really understood VoIP have now converted their entire business into a customer contact center. This white paper demonstrates: How VoIP offers new ways to connect with [...]

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