Tag Archives | VoIP
Diary of a Phone System Implementation

Diary of a Phone System Implementation

90% of businesses attribute their global success to a robust communication structure. This statistic surprises no one. However, the process by which a company must implement said communications system is wrought with surprises. Our diary on the implementation of a phone system gives you an honest look into the successes and challenges at every stage [...]

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No Contract Phone Systems

No Contract Phone Systems

The New Phone Frontier We’ve all heard of VoIP and we’ve all heard of the mobile revolution sweeping business phone systems. What’s less talked about is the fact that businesses can opt for no contract with either of these solutions, making them even more sensible choices for your business. In this new white paper, our [...]

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How to Scale: Phone Systems

How to Scale: Phone Systems

Are your customers complaining about busy signals or extended wait times? Are you having issues with your phone system’s compatibility with new technology? Growth and changing technology can strain your phone system. Sometimes the signs are pointing to a new phone system, but in many cases the answer is scaling up your phone system. Our [...]

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2014 Business Phone Systems Comparison Guide

2014 Business Phone Systems Comparison Guide

There’s a lot of information out there on business phone systems. How do you cut through the noise and narrow down your list of potential solutions? Our just-updated 2014 Business Phone Systems Comparison Guide delivers the latest data on features, pricing and other considerations in an easily filtered Excel format. Get updated product data for [...]

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Phone Systems Prizefight: 8×8 vs. Avaya

Phone Systems Prizefight: 8×8 vs. Avaya

In recent years, it’s become almost impossible to mention the words “business phone systems” without invoking names like 8×8 and Avaya. These two phone system giants boast some of the top solutions for businesses available on the market. How do they match up 1-to-1, though? Our new infographic answers this question, comparing 8×8′s Virtual Office [...]

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VoIP and CRM Integration: An In-Depth Look

VoIP and CRM Integration: An In-Depth Look

Customer expectations have shifted and by 2015, customer empowerment, instant gratification and anticipatory service will be dominant trends. Does your business have the technology to handle all of your customers’ needs? The answer to this question could lie in VoIP-CRM integration. Both VoIP and CRM have individually offered positive benefits to businesses for the past [...]

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The 2014 Phone Systems Checklist

The 2014 Phone Systems Checklist

Phone systems for businesses have evolved rapidly over the last few years and they rival elaborate PBX systems that previously could only be afforded by larger companies. Part of the reason for this is a multitude of features offered by solutions such a VoIP and hosted systems. To decide which of these features will provide [...]

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Top 11 Concerns When Buying a VoIP Business Phone System

Top 11 Concerns When Buying a VoIP Business Phone System

What You Need to Know Before You Invest Get the answers you need when considering investing in a new Voice over Internet Protocol (VoIP) business phone system with Top 11 Concerns When Buying a VoIP Business Phone System. This free, updated guide will answer the tough questions you need to ask when talking to VoIP [...]

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What to Do with Your Legacy PBX

What to Do with Your Legacy PBX

Should you retain your existing PBX, modify it, or replace it altogether with a software-based solution? Our expert analysis will give you the answer, specified for your current business situation, as well as give you insight into: The Telephone Market Landscape A Breakdown of VoIP Benefits The Reward in Leveraging Unified Communications And More! Download [...]

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Switching Phone Systems

Switching Phone Systems

You’re considering a new business phone system but you’re intimidated by the mountains of information out there. Our phone systems expert has distilled down the the latest telephony data and thinking into a free guide that will help you get the most out of your switch! This guide walks you through the six essential considerations [...]

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