Tag Archives | VoIP
VoIP Migration Strategy

VoIP Migration Strategy

Keys to a Successful Planning and Transition With the number of different types of PBXs to choose from, VoIP has become an important alternative for many businesses. Whether you’re considering switching to VoIP or have already made your decision, our guide, VoIP Migration Strategy, is here to help: a careful planning is key to a [...]

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VoIP and CRM Integration: An In-Depth Look

VoIP and CRM Integration: An In-Depth Look

Customer expectations have shifted and by 2015, customer empowerment, instant gratification and anticipatory service will be dominant trends. Does your business have the technology to handle all of your customers’ needs? The answer to this question could lie in VoIP-CRM integration. Both VoIP and CRM have individually offered positive benefits to businesses for the past [...]

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The 2014 Phone Systems Checklist

The 2014 Phone Systems Checklist

Phone systems for businesses have evolved rapidly over the last few years and they rival elaborate PBX systems that previously could only be afforded by larger companies. Part of the reason for this is a multitude of features offered by solutions such a VoIP and hosted systems. To decide which of these features will provide [...]

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The Hidden Costs of VoIP

The Hidden Costs of VoIP

Is Your Cost Analysis Really Comprehensive? The case has been made for the numerous cost saving opportunities of VoIP phone systems, and VoIP providers are always eager to provide tools to help buyers evaluate cost savings, as well as monthly cost projection, based on the intended use of their solution. But is this enough? Conducting [...]

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Product Spotlight: Mitel Business Phone Solutions

Product Spotlight: Mitel Business Phone Solutions

Mitel has been in the Telecommunication business for more than 40 years, focusing on VoIP products since 2001. It is clearly a global leader in business communications, but are their solutions well suited for your organization’s operations? Our independent technology specialists investigate Mitel’s phone solutions and give their verdict. Read our Spotlight to learn about: [...]

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Reliability of VoIP Phone Systems

Reliability of VoIP Phone Systems

As a newer technology, VoIP phone systems get a bit of scrutiny when it comes to reliability vs. the old copper wire we know so well. So should you really be concerned? Our new guide Reliability of VoIP Phone Systems helps you understand the key practical concerns you should have and how they’re answered. Learn [...]

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Product Spotlight: ShoreTel Sky Full Review

Product Spotlight: ShoreTel Sky Full Review

Shoretel Sky hosted VoIP product gets our full review in our latest product spotlight. Get the good, bad and all other considerations in this deep dive on one of the top business phone systems out there. Our guide gives you insights on: Must-have features Pros & cons of the solution Recommended buyers And much more… [...]

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IP Phone Comparison Chart

IP Phone Comparison Chart

Got VoIP? We Help You Pick the Right IP Phone to Get the Most Out of It Newly updated in May 2013, our industry experts have compiled the top IP Phone vendors and products for your comparison. Choosing a VoIP phone system makes great business sense with lower costs and more features compared to traditional [...]

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The Life Span of a Phone System

The Life Span of a Phone System

Is Your System Ready for Retirement? Having issues with your current phone system? Could an outdated system be the issue? Or, are you considering which phone system will give you the most long-term value for your money? Our new infographic can help you answer these questions and will give you all the perspectives on phone [...]

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Phone Systems Options: A Complete Look

Phone Systems Options: A Complete Look

The multitude of phone systems information available today is much of the same old story. VoIP. PBX. Hosted. On-Premise. The list goes on. Our new guide takes this tired information and turns it on its head. We look at the considerations businesses should think about when considering their new phone system: data transmission. Central processing [...]

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