Tag Archives | VoIP
How to Scale: Phone Systems

How to Scale: Phone Systems

Are your customers complaining about busy signals or extended wait times? Are you having issues with your phone system’s compatibility with new technology? Growth and changing technology can strain your phone system. Sometimes the signs are pointing to a new phone system, but in many cases the answer is scaling up your phone system. Our [...]

Read full story Comments { 0 } Download Whitepaper
Business VoIP Buyers Guide

Business VoIP Buyers Guide

Learn about Business VoIP Phone Technologies, Features & Services Acquiring new technology for your small business can be critical—you want to make sure that whatever you implement will help your company grow, while helping you keep an eye on the bottom line. Enter business VoIP phone systems. This technology is geared to helping your business [...]

Read full story Comments { 0 } Download Whitepaper
Phone Systems Prizefight: 8×8 vs. Avaya

Phone Systems Prizefight: 8×8 vs. Avaya

In recent years, it’s become almost impossible to mention the words “business phone systems” without invoking names like 8×8 and Avaya. These two phone system giants boast some of the top solutions for businesses available on the market. How do they match up 1-to-1, though? Our new infographic answers this question, comparing 8×8′s Virtual Office [...]

Read full story Comments { 0 } Download Whitepaper
VoIP Migration Strategy

VoIP Migration Strategy

Keys to a Successful Planning and Transition With the number of different types of PBXs to choose from, VoIP has become an important alternative for many businesses. Whether you’re considering switching to VoIP or have already made your decision, our guide, VoIP Migration Strategy, is here to help: a careful planning is key to a [...]

Read full story Comments { 0 } Download Whitepaper
VoIP and CRM Integration: An In-Depth Look

VoIP and CRM Integration: An In-Depth Look

Customer expectations have shifted and by 2015, customer empowerment, instant gratification and anticipatory service will be dominant trends. Does your business have the technology to handle all of your customers’ needs? The answer to this question could lie in VoIP-CRM integration. Both VoIP and CRM have individually offered positive benefits to businesses for the past [...]

Read full story Comments { 0 } Download Whitepaper
The 2014 Phone Systems Checklist

The 2014 Phone Systems Checklist

Phone systems for businesses have evolved rapidly over the last few years and they rival elaborate PBX systems that previously could only be afforded by larger companies. Part of the reason for this is a multitude of features offered by solutions such a VoIP and hosted systems. To decide which of these features will provide [...]

Read full story Comments { 0 } Download Whitepaper
The Hidden Costs of VoIP

The Hidden Costs of VoIP

Is Your Cost Analysis Really Comprehensive? The case has been made for the numerous cost saving opportunities of VoIP phone systems, and VoIP providers are always eager to provide tools to help buyers evaluate cost savings, as well as monthly cost projection, based on the intended use of their solution. But is this enough? Conducting [...]

Read full story Comments { 0 } Download Whitepaper
Product Spotlight: Mitel Business Phone Solutions

Product Spotlight: Mitel Business Phone Solutions

Mitel has been in the Telecommunication business for more than 40 years, focusing on VoIP products since 2001. It is clearly a global leader in business communications, but are their solutions well suited for your organization’s operations? Our independent technology specialists investigate Mitel’s phone solutions and give their verdict. Read our Spotlight to learn about: [...]

Read full story Comments { 0 } Download Whitepaper
Reliability of VoIP Phone Systems

Reliability of VoIP Phone Systems

As a newer technology, VoIP phone systems get a bit of scrutiny when it comes to reliability vs. the old copper wire we know so well. So should you really be concerned? Our new guide Reliability of VoIP Phone Systems helps you understand the key practical concerns you should have and how they’re answered. Learn [...]

Read full story Comments { 0 } Download Whitepaper
Product Spotlight: ShoreTel Sky Full Review

Product Spotlight: ShoreTel Sky Full Review

Shoretel Sky hosted VoIP product gets our full review in our latest product spotlight. Get the good, bad and all other considerations in this deep dive on one of the top business phone systems out there. Our guide gives you insights on: Must-have features Pros & cons of the solution Recommended buyers And much more… [...]

Read full story Comments { 0 } Download Whitepaper