90% of businesses attribute their global success to a robust communication structure. This statistic surprises no one. However, the process by which a company must implement said communications system is wrought with surprises. Our diary on the implementation of a phone system gives you an honest look into the successes and challenges at every stage of the phone systems implementation process, including:
- Selecting a system and vendor
- Identifying performance metrics
- Setting up a network
- And much more!