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A 360º Look at Business Communications

A 360º Look at Business Communications

Take a look at your business communications strategy: does it work? Is it just up to snuff? What if your business communications could be a force for growth and change in your organization, going beyond just meeting your needs? With our newest white paper, it can be. We investigate phone systems, email, video conferencing, unified […]

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Best Phone Systems for an Effective Contact Center

Best Phone Systems for an Effective Contact Center

This informative guide offers insight into things to consider when you’re in the market for a phone system for your call center. Specific features and controls are must haves for any call center, all of which are reviewed here. This guide also reviews the phone system leaders for call centers. The providers reviewed include ShoreTel, […]

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2015 Business Phone System Trends

2015 Business Phone System Trends

The Relentless March of Technology Brought to you by our phone systems expert is your guide to navigating the phone systems industry in 2015. The stories of IPv6, cloud-based communications and BYOD are heard often, but not like this. We’ll give you the forecast for these trends and more that are becoming established in the […]

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Selling Management on a New Phone System

Selling Management on a New Phone System

Convincing your boss to spend money on a new phone system is an extremely difficult task…until now. In our newest phone systems guide, we’ll give you a real-life scenario for buying phone systems that’s up to 2013 standards. In this creative and entertaining Q&A format piece, see realistic questions and answers and get all the […]

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Phone Systems Buyer’s Guide

Phone Systems Buyer’s Guide

“One size does not fit all” – nowhere is this more true than in the phone business. Though there are a vast number of selections available on the market concurrently, your selection depends on what your needs are. Therefore, there is need to analyze user requirements in detail before calling a vendor. Our free and […]

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How to Scale: Phone Systems

How to Scale: Phone Systems

Are your customers complaining about busy signals or extended wait times? Are you having issues with your phone system’s compatibility with new technology? Growth and changing technology can strain your phone system. Sometimes the signs are pointing to a new phone system, but in many cases the answer is scaling up your phone system. Our […]

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5 Mistakes to Avoid in Buying a Business Phone System

5 Mistakes to Avoid in Buying a Business Phone System

Why learn things the hard way? In working with thousands of business buyers, we’ve heard too many sad tales about expensive mistakes they’ve made when making large purchases for their organizations without adequate information on the best vendors and best products for their needs. To help you avoid a regretful choice when purchasing your next […]

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Phone Systems Prizefight: ShoreTel vs. RingCentral

Phone Systems Prizefight: ShoreTel vs. RingCentral

Infographic – RingCentral Office vs. ShoreTel Sky Deciding on the best hosted phone solution for your organization can come down to side-by-side details. Between two evenly-matched solutions from RingCentral and ShoreTel, the comparison becomes even more important. In our new infographic, we’ve collected the most important considerations about both of these phone systems titans and […]

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Phone System: Update or Replace?

Phone System: Update or Replace?

Ensure Your Phone System Capabilities Complement Your Business Phone systems have become the central nervous system of businesses, forming a link between the business, its collaborators, suppliers and customers, and as such, must evolve and grow with the business. Our whitepaper, Phone System: Upgrade or Replace?, helps you understand when your phone system has become […]

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Tale of the Tape: Hosted VoIP vs VoIP PBX

Tale of the Tape: Hosted VoIP vs VoIP PBX

Compare the two solutions and find out which is best for your company with this FREE infographic! Hosted VoIP and VoIP PBX both have their pros and cons. Our free infographic will not only honestly compare the two solutions, but it will also help you decide which solution will be a better fit for your […]

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