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Top 10 Metrics to Monitor the Health of Your Help Desk

Top 10 Metrics to Monitor the Health of Your Help Desk

We’ve all heard the phrase, "an ounce of prevention is worth a pound of cure." When it comes to your help desk and your customers’ experience, this is so true. Some very simple reporting and analytics can show you what you need to do to help ensure that customers are happy. These can help you […]

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Integrating SharePoint into your Information Governance Strategy

Integrating SharePoint into your Information Governance Strategy

SharePoint is now an important element of the information management infrastructure in many of the world’s largest organizations. In many cases, these organizations must now consider how SharePoint, and the massive (and growing) amount of content it creates, will be managed as well as how it will integrate within the broader information infrastructure. Michael Noel, […]

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549 Business Value

Business growth goals are often accompanied by objectives to save money and increase productivity. Standardizing and minimizing IT infrastructure with 549 will allow your company to maintain focus on critical business needs. The specialized "Software-plus-services" model allows customers to capitalize on the value of on-premises and online services, as well as: Reduce support and training […]

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549 (video)

This 3 minute online video gives an overview of 451 Online Services from an administrator’s point of view to see how you can accelerate deployment, simplify management and ensure you are always on the latest technology.

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549 (Trial)

This 104.1MB .EXE downloadable 451 Exchange Server 2010 demonstration showcases core business pillars for Anywhere Access, Protection and Compliance, and Flexible and Reliable solutions. 451 Exchange Server 2010 enables you to achieve new levels of reliability and performance by delivering features that simplify your administration, help protect your communications, and delight your users by meeting […]

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The Shifting Mindfield Of Information Technology Decision-making

IT Decision-making in the Twenty-first Century: Buy, Sell or hold?

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