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In Esteban Kolsky’s latest 2010 piece on social networking and the convergence of it with Enterprise 2.0, a topic he lists as "one of [his] key topics of 2010," he says, "smart organizations will start their move towards it in 2010. And they will make inroads". He estimates...

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Over at Readwriteweb our friend Alex Williams is doing a great job laying out SugarCRM’s run at respect. Their column on SugarCRM and its new features imagines a challenge to the erstwhile market owner, Mark ‘Aloha’ Beniof and his magical mystery tour de force. Sugar replaced their...

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Don Bullmer, Vice President of Global Communications at SAP AG, and social media strategist Vanessa DiMauro, blog on a study that they “recently conducted as part of [their] fellowship with The Society for New Communications Research.” The study attempts to ultimately look at, “Ho...

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Bublicious leader, Brian Solis looks back at the Forrester report released in April on … The Future Of The Social Web by analyst Jeremiah K. Owyang with Josh Bernoff, Cynthia N. Pflaum, Emily Bowen. Here is the “Executive Summary” from Forrester: “Today’s social experi...

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It should be no surprise that, in tracking the technology business, the world’s best thinkers borrow from the lexicon of biology and the natural world. After all, both follow an evolutionary, heuristic, process with all sorts of connections and shared metaphors. For example, the cultural equi...

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